Terms & Conditions

**AXIOM AI BOT SERVICES

TERMS AND CONDITIONS**

These Terms and Conditions (“Terms”) govern access to and use of Axiom Board Group LLC’s AI bot services (“Axiom,” “we,” “us,” or “our”).

By executing this document electronically, checking an acceptance box during checkout, creating an account, or using the Services, you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions.
If you do not agree, do not purchase, sign for, or use the Services.

1. Services Covered

Axiom provides productized, AI-enabled bot services (“Services”) as selected by you at the time of purchase or onboarding, which may include:

Website AI Chatbots

Social Media AI Chatbots

Voice AI Agents

Review and Reputation AI Chatbots

Services are limited to automated conversational, routing, scheduling, notification, and information-delivery functionality as described at the time of purchase.

Only the Services purchased are provided. No additional services are included.

2. Nature of AI Systems

You acknowledge and agree that:

AI systems generate probabilistic outputs

Outputs may be inaccurate, incomplete, biased, outdated, or unsuitable

AI responses are not authoritative

Human review is required before acting on any AI output

Axiom makes no guarantees regarding accuracy, completeness, legality, or fitness for any purpose.

3. No Reliance

AI outputs are assistive only and must not be relied upon as definitive information.

You are solely responsible for all decisions, actions, and outcomes resulting from use of the Services.

4. Prohibited Uses

You may not use the Services for:

Unlawful, deceptive, misleading, or fraudulent activities

Impersonation, misrepresentation, or false attribution

Spam, harassment, or abusive communications

Safety-critical, regulated, or high-risk activities without written authorization

Circumventing safeguards, usage limits, or security controls

Axiom may suspend or terminate Services immediately for violations.

5. Client Responsibilities

Axiom configures and deploys the Services on your behalf based on information, content, and instructions you provide.

You are solely responsible for:

Providing accurate, complete, and lawful information, content, scripts, prompts, and business rules used to configure the Services

Reviewing and approving bot behavior, responses, and workflows before and after deployment

Ongoing monitoring of bot interactions and outputs once live

How the Services are used, interpreted, and relied upon by you, your customers, or third parties

Compliance with all applicable laws, regulations, and industry requirements related to your use of the Services

You represent and warrant that all content, data, and materials you provide:

Are lawful and accurate to the best of your knowledge

Are owned or properly licensed by you

Do not infringe, violate, or misappropriate any third-party rights

Axiom is not responsible for how outputs are used or relied upon after deployment.

6. Intellectual Property

All rights, title, and interest in the Services, including software, prompts, models, workflows, system designs, methodologies, and know-how, remain with Axiom.

You are granted a limited, non-exclusive, non-transferable, internal-use license to use the Services during your active subscription term.

You may not:

Resell or sublicense the Services

Reverse engineer or copy system logic

Create derivative systems based on the Services

7. Fees and Billing

Fees are as presented at checkout, invoice, or onboarding.

Subscriptions renew automatically unless canceled

Fees are non-refundable unless expressly stated

Axiom may suspend Services for non-payment without liability

8. Data Processing

You are the Data Controller.
Axiom acts as the Data Processor.

Axiom will:

Process data solely to provide the Services

Maintain commercially reasonable administrative, technical, and organizational safeguards

Use subprocessors as necessary to deliver the Services

Notify you of data breaches within a reasonable timeframe

Data is retained only as necessary to provide the Services.

9. Indemnification

You agree to indemnify and hold harmless Axiom from any claims, damages, losses, or liabilities arising from:

Content or data you provide

Your use or deployment of the Services

Reliance on AI-generated outputs

Except to the extent caused by Axiom’s gross negligence or willful misconduct.

10. Limitation of Liability

To the maximum extent permitted by law:

Axiom’s total liability will not exceed the fees you paid to Axiom in the six (6) months preceding the event giving rise to the claim

Axiom will not be liable for indirect, incidental, consequential, special, or punitive damages

11. Suspension and Termination

You may stop using the Services at any time.

Axiom may suspend or terminate Services immediately for:

Non-payment

Policy violations

Misuse of the Services

Upon termination:

Access to the Services may be disabled immediately

No refunds are owed

12. Governing Law and Miscellaneous

Governed by the laws of the State of Iowa

These Terms constitute the entire agreement regarding the Services

Acceptance may occur by electronic signature, affirmative agreement, or use of the Services, each of which constitutes binding acceptance

Any amendments must be in writing

If any provision is unenforceable, the remainder remains in effect

Electronic Acceptance

These Terms and Conditions may be accepted electronically.
Execution via electronic signature, including through platforms such as DocuSign, constitutes valid and binding acceptance.